Effective Date: January 8, 2026

Company Name: Northern Neck Occupational Health and Wellness, PLLC

Website: www.nnkocchealthandwellness.com

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1. Introduction

 

Northern Neck Occupational Health and Wellness, PLLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications.

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2. Information We Collect

 

We may collect the following information:

 

• Name

• Phone number

• Email address

• Account or service-related information

• Communication preferences

 

 

Information is collected when you:

 

• Opt in to receive SMS or voice communications

• Contact us for support or services

• Use our website or services

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3. How We Use Your Information

 

We use your information to:

 

• Provide and manage our services

• Send service-related messages, alerts, and notifications

• Respond to inquiries and customer support requests

• Improve our products and customer experience

• Comply with legal and regulatory requirements

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4. SMS Messaging & Consent

 

By providing your phone number, you consent to receive SMS messages from Northern Neck Occupational Health and Wellness, PLLC. Message frequency may vary depending on your interaction with our services.

 

Message and data rates may apply.

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5. Opt-Out Instructions (TCR-Approved Language)

 

You may opt out of SMS communications at any time by replying:

 

• STOP to cancel

• UNSUBSCRIBE to opt out

• END or QUIT to stop messages

 

 

After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in.

 

For help, reply HELP or contact us at:

Email: erin@nnkocchealthandwellness.com

Phone: (804) 653-3492

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6. Data Sharing

 

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

We may share information only with:

 

• Service providers who support our operations (e.g., messaging platforms)

• Legal or regulatory authorities when required by law

 

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7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

 

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8. Data Retention

 

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

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9. Your Rights

 

You have the right to:

 

• Request access to your personal data

• Request correction or deletion of your information

• Withdraw consent for communications at any time

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

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11. Contact Us

 

If you have questions about this Privacy Policy or our messaging practices, please contact us:

 

Northern Neck Occupational Health and Wellness, PLLC

Email: erin@nnkocchealthandwellness.com

Phone: (804) 653-3492

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Terms & Conditions

 

Effective Date: January 8, 2026

Company Name: Northern Neck Occupational Health and Wellness, PLLC

Website: www.nnkocchealthandwellness.com

 

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1. Acceptance of Terms

 

By accessing or using the services provided by Northern Neck Occupational Health and Wellness, PLLC, including SMS messaging services, you agree to be bound by these Terms & Conditions.

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2. Services

 

Northern Neck Occupational Health and Wellness, PLLC provides communication services, including voice, email, and SMS messaging, for customer support, notifications, and service-related communications.

 

 

 

3. SMS Terms of Service (TCR-Compliant)

 

By providing your mobile phone number, you expressly consent to receive SMS messages from Northern Neck Occupational Health and Wellness, PLLC.

 

 

Message Purpose:

Messages may include service updates, appointment reminders, account notifications, or customer support messages.

 

Message Frequency:

Message frequency may vary based on user interaction.

 

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier and plan.

 

4. Opt-In Disclosure

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Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes. 

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You agree to receive SMS messages by:

 

• Submitting your phone number through our website, forms, or applications

• Verbal or written consent during customer interactions

 

 

Consent to receive SMS messages is not a condition of purchase.

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5. Opt-Out Instructions (TCR-Approved Language)

 

You may opt out of receiving SMS messages at any time by replying:

 

• STOP to cancel

• END, QUIT, or UNSUBSCRIBE to opt out

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

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6. Help Instructions

 

For help, reply HELP or contact us at:

Email: erin@nnkocchealthandwellness.com

Phone: (804) 653-3492

 

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7. Supported Carriers

 

SMS services are supported by most major U.S. carriers. Carrier availability is not guaranteed and may change without notice.

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8. Privacy

 

Your privacy is important to us. Please review our Privacy Policy at:

www.nnkocchealthandwellness.com

 

We do not sell or share mobile opt-in data with third parties for marketing purposes.

 

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9. Disclaimer of Warranties

 

SMS delivery is subject to carrier availability and network conditions. Northern Neck Occupational Health and Wellness, PLLC does not guarantee message delivery or timeliness.

 

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10. Limitation of Liability

 

Northern Neck Occupational Health and Wellness, PLLC shall not be liable for any damages arising from delayed, undelivered, or misdirected SMS messages.

 

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11. Changes to Terms

 

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

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12. Contact Information

 

If you have questions regarding these Terms & Conditions or SMS services, please contact us:

 

Northern Neck Occupational Health and Wellness, PLLC

Email: erin@nnkocchealthandwellness.com

Phone: (804) 653-3492